Contact Us
We're here
to help.
Whether you need help with an order or simply want to know more about Elancia, our team is ready to assist you.
New Delhi, India
Monday — Saturday
10:00 AM — 7:00 PM
How can we help?
Frequently
asked questions.
How can I track my order? +
Once your order has been shipped, you'll receive tracking information through the contact details provided during checkout.
What is your return policy? +
You can review our Return & Refund Policy for information about eligible returns, exchanges and refunds.
How long does delivery take? +
Orders are generally delivered within the estimated delivery timeframe shown during checkout. Delivery times may vary depending on your location.
Can I cancel my order? +
Orders may be cancelled before dispatch, subject to our Cancellation Policy.