Terms & Conditions

Welcome to Elancia. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Elancia

This website is operated by Elancia.

Throughout the website, the terms "we," "us," "our," and "Elancia" refer to Elancia. The terms "you," "your," and "customer" refer to the person accessing or using our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with the security or operation of the website
• Copy or reproduce our website content without permission
• Submit false, misleading, or fraudulent information
• Use automated systems to access or collect information from our website without authorization

We reserve the right to restrict or terminate access to our website if we believe these terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However, actual product colors may vary depending on your device or screen settings.

We reserve the right to:

• Correct errors or inaccuracies
• Update product information
• Change product prices
• Modify or discontinue products
• Limit product quantities
• Refuse or cancel orders where necessary

4. Prices

All prices displayed on our website are shown in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Any applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email or other available communication methods.

An order confirmation does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, or cancel an order for reasons including:

• Product availability
• Pricing or product information errors
• Payment issues
• Suspected fraudulent activity
• Incorrect customer information
• Shipping limitations
• Other legitimate business reasons

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund policy.

6. Payment

We accept the payment methods displayed during checkout.

Payments may be processed through third-party payment service providers, including PhonePe or other payment providers available on our website.

We do not directly store complete credit card, debit card, UPI PIN, CVV, or banking credentials.

Payment processing is subject to the terms and policies of the applicable payment provider.

7. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by:

• Incorrect or incomplete addresses
• Customer unavailability
• Courier or logistics delays
• Weather conditions
• Natural disasters
• Government restrictions
• Public holidays
• Other circumstances beyond our reasonable control

For detailed information about shipping and delivery, please refer to our Shipping & Delivery Policy.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy.

Customers should review the policy before placing an order.

Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, customization, or other applicable restrictions.

9. Order Cancellation

Orders may only be cancelled according to our Cancellation Policy.

Once an order has been shipped or processed for dispatch, cancellation may no longer be possible.

Please contact our customer service team as soon as possible if you wish to cancel an order.

10. Intellectual Property

All content on the Elancia website, including but not limited to:

• Logos
• Brand names
• Product images
• Photographs
• Graphics
• Videos
• Text
• Designs
• Website layout
• Icons
• Illustrations

is owned by or licensed to Elancia unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our content without prior written permission.

11. User-Submitted Content

If you submit reviews, comments, photographs, feedback, or other content to our website, you agree that:

• You have the right to submit the content.
• The content does not violate any applicable law.
• The content does not infringe another person's rights.
• The content is not fraudulent, abusive, offensive, or misleading.

By submitting content, you grant Elancia permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

12. Third-Party Services

Our website may use third-party services for purposes such as:

• Payment processing
• Shipping and delivery
• Analytics
• Marketing
• Customer support
• Website hosting
• Social media

Third-party services operate according to their own terms and privacy policies.

Elancia is not responsible for the independent policies or practices of third-party service providers.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available
• Error-free
• Secure
• Free from interruptions
• Free from viruses or other harmful components

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Elancia shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Elancia and its representatives from claims, losses, liabilities, damages, or expenses arising from your violation of these Terms & Conditions or misuse of our website.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts applicable to the location of the business, unless otherwise required by applicable law.

[Replace this section with the actual business jurisdiction if required.]

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Elancia

Email: support.elancia@gmail.com